by Geanna C. EcommerceApril 25, 2024April 25, 2024 The Details of Last-Mile Delivery When a marathon runner realizes he or she is entering the last mile of a race, the result is joy;...
by Geanna C. AwardsApril 10, 2024April 10, 2024 Customer Service Continues to be King at ShipMonk 2024 is 4th Year in a Row 3PL is Recognized with BIG Customer Service Award April 10, 2024 — Customer...
by Geanna C. EcommerceMarch 30, 2024March 29, 2024 7 Reasons Why ShipMonk is the Smart 3PL Choice Just as online shoppers have a lot of choices when it comes to where to take their business, ecommerce brands...
by Geanna C. AwardsMarch 18, 2024March 18, 2024 Who Are ShipMonk Happiness Engineers? The customer is always right—it’s an age-old adage that unfortunately isn’t lived up to as much as it should be....
by Cathy O. EcommerceMarch 11, 2024March 11, 2024 The Importance of Social Proof in Ecommerce Did you know that 93% of consumers say that online reviews influence their purchase decisions? That’s a mind-blowing statistic. Why...
by Cathy O. EcommerceFebruary 13, 2024April 25, 2024 Save on Ecommerce Shipping with These Weight Workarounds I have an embarrassing story to tell. My son requested a comforter for Christmas this year, and picked out an...
by Geanna C. EcommerceFebruary 12, 2024February 1, 2024 How to Reduce Ecommerce Returns Ecommerce bands, even those with amazing reverse logistics operations in place, feel the negative impact of returns. They’re quite literally...
by Geanna C. EcommerceJanuary 29, 2024January 29, 2024 Resolving Ecommerce Shipping Claims Each time a customer makes a purchase from your ecommerce brand they are giving you two things. The first is...
by Geanna C. EcommerceDecember 18, 2023December 9, 2023 ShipMonk Helps Global Brands Sell Simply In U.S. Going global is a goal for many ecommerce brands. And for many brands, one of the largest opportunities lies in...
by Geanna C. EcommerceDecember 14, 2023December 14, 2023 Holiday Express Shipping Tutorial Around the holidays, customers may deal with the stress of figuring out what to buy. Ecommerce stores take on the...
by Geanna C. Company CultureDecember 6, 2023December 4, 2023 7 Ecommerce Brand Tips for an Epic Unboxing Experience Whether you’re setting the Thanksgiving table, giving a briefing during a team meeting at work, or wrapping a gift for...